Do not know how to make an order? Download the PFD file:  How to make an order.pdf

Getting Started: Creating an Account
1. Click on the Register link located at the left of the cnautotool.com homepage.
2. Under the heading Member registration enter your user name, email address, living address and choose your country, telephone and create your password.
3. Click Continue to complete your account set up.

Adding Items to Your Shopping Cart
To purchase items from our site, you need to place them in your electronic shopping cart. Please follow the steps listed below.
1. Once you find an item that you would like to purchase, click the Add to Cart button on the item’s product.
2. To continue shopping, click the Continue Shopping button located in your shopping cart.
3. Want to buy multiple quantitie of an item in your Shopping Cart? Click the Qty of the item you would like to change.
4. When you are finished shopping, click the Checkout button located in your shopping cart.

PayPal Information
We are happy to accept PayPal for purchases made at Ecufactory.com
To make a purchase using Paypal, select the PayPal payment option during checkout.
When you make a purchase using PayPal, after you choose shipping method and other information, click Paypal button, you are momentarily connected to the PayPal web site and Pay.

How to View Your Order History
1. Login to your account.
2. Click the My Order link under the My Account page.
3. Click the Order Number link you wish to view for order details.
4. From the Order Status page, you may Track your order if the order has shipped.

Finding a Specific Item
Tips for Searching
We have a great search feature that makes finding exactly what you're looking for a breeze!
Follow the steps below to perform a search:
1. Go to the cnautotool.com homepage.
2. In the search box at the top center of the screen, choose the categories, and sub-categories, or type in Keyword the name of the product you are searching for (such as MB STAR)
3. Click on the Search button.
4. We will display the items that match the words you searched for.

Live Chat
The method to chat with customer service is click the blue square with telephone mark on the left side of the web, when it is shown customer service online.