We have customers who have the issues for GM MDI Interface no connection/communication . And if we met this issues , how to do next ?
* We should make sure that the MDI Manager software should be installed on the PC and the MDI must be powered up before you use it to communicate.
* MDI should be configured for wired ethernet or wireless communication. If the USB is available, the MDI will connect by using the USB and if not, the MDI will connect by using wired ethernet and if neither of them is available, the MDI will connect by using wireless.
* If the MDI can not communicate with the MDI, you should check the cables if they are securely attached to the MDI, if the MDI has completed its power up sequence, if the connector pins are clean and if the MDI Manager software is running.
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