{"id":12513,"date":"2022-04-13T13:12:20","date_gmt":"2022-04-13T13:12:20","guid":{"rendered":"https:\/\/www.cnautotool.com\/blog\/?p=12513"},"modified":"2022-04-19T13:18:26","modified_gmt":"2022-04-19T13:18:26","slug":"pcmtuner-magic-car-tool-faq","status":"publish","type":"post","link":"https:\/\/www.cnautotool.com\/blog\/pcmtuner-magic-car-tool-faq\/","title":{"rendered":"Pcmtuner magic car tool FAQ"},"content":{"rendered":"<p>More and more users got <a href=\"https:\/\/www.cnautotool.com\/goods-7173-PCMtuner-ECU-Chip-Tuning-Tool.html\">Pcmtuner Magic Car Tool<\/a>. Some customers gave feedback that they encountered problems during using, such as activation, login password, device not found, etc. Check the details and get the solutions.<\/p>\n<p><strong>Problem 1<\/strong>: After installing Pcmtuner but can\u2019t start it, and appears this error prompt\u201d User is not active. Contact Support\u201d.<\/p>\n<p><a href=\"https:\/\/www.cnautotool.com\/blog\/2022\/04\/13\/pcmtuner-magic-car-tool-faq\/pcmtuner-magic-car-tool-faq-1\/#main\" rel=\"attachment wp-att-12520\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-12520\" src=\"https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-1.jpg\" alt=\"\" width=\"400\" height=\"576\" srcset=\"https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-1.jpg 400w, https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-1-208x300.jpg 208w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/a><\/p>\n<p><strong>Solution:<\/strong> Need to register by your email first, and then offer your register email to your seller to activate.<\/p>\n<p>Problem 2: I try to find tuner-box.com login password, but fails, where is it?<br \/>\nSolution: Open the pcmtuner 1.21 software, you can see the serial number on the taskbar at the lft bottom of the screen. It\u2019s also the tuner-box.com login password, and the user name is your register email. If you cannot see the taskbar, hide the taskbar to try.<\/p>\n<p><a href=\"https:\/\/www.cnautotool.com\/blog\/2022\/04\/13\/pcmtuner-magic-car-tool-faq\/pcmtuner-magic-car-tool-faq-2\/#main\" rel=\"attachment wp-att-12519\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-12519\" src=\"https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-2.jpg\" alt=\"\" width=\"780\" height=\"449\" srcset=\"https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-2.jpg 780w, https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-2-300x173.jpg 300w, https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-2-768x442.jpg 768w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/a><\/p>\n<p><strong>Problem 3<\/strong>: PCM tuner Device not found. Please insert correct USB device!<\/p>\n<p><a href=\"https:\/\/www.cnautotool.com\/blog\/2022\/04\/13\/pcmtuner-magic-car-tool-faq\/pcmtuner-magic-car-tool-faq-3\/#main\" rel=\"attachment wp-att-12518\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-12518\" src=\"https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-3.jpg\" alt=\"\" width=\"780\" height=\"541\" srcset=\"https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-3.jpg 780w, https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-3-300x208.jpg 300w, https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-3-768x533.jpg 768w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/a><\/p>\n<p><strong>Solution<\/strong>: Connect the pcmtuner ecu programmer to the computer with the power cable and USB cable, and plug the smart lock dongle into computer (see the figure as below)<\/p>\n<p><a href=\"https:\/\/www.cnautotool.com\/blog\/2022\/04\/13\/pcmtuner-magic-car-tool-faq\/pcmtuner-magic-car-tool-faq-4\/#main\" rel=\"attachment wp-att-12517\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-12517\" src=\"https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-4.jpg\" alt=\"\" width=\"780\" height=\"543\" srcset=\"https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-4.jpg 780w, https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-4-300x209.jpg 300w, https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-4-768x535.jpg 768w, https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-4-250x175.jpg 250w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/a><\/p>\n<p><strong>Problem 4<\/strong>: Received my PCMtuner, is it normal that those chip legs are not soldered to the board? Should I solder them or leave them?<\/p>\n<p><a href=\"https:\/\/www.cnautotool.com\/blog\/2022\/04\/13\/pcmtuner-magic-car-tool-faq\/pcmtuner-magic-car-tool-faq-5\/#main\" rel=\"attachment wp-att-12516\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-12516\" src=\"https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-5.jpg\" alt=\"\" width=\"550\" height=\"374\" srcset=\"https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-5.jpg 550w, https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-5-300x204.jpg 300w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><\/a><br \/>\n<a href=\"https:\/\/www.cnautotool.com\/blog\/2022\/04\/13\/pcmtuner-magic-car-tool-faq\/pcmtuner-magic-car-tool-faq-6\/#main\" rel=\"attachment wp-att-12515\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-12515\" src=\"https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-6.jpg\" alt=\"\" width=\"550\" height=\"369\" srcset=\"https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-6.jpg 550w, https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-6-300x201.jpg 300w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><\/a><br \/>\n<a href=\"https:\/\/www.cnautotool.com\/blog\/2022\/04\/13\/pcmtuner-magic-car-tool-faq\/pcmtuner-magic-car-tool-faq-7\/#main\" rel=\"attachment wp-att-12514\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-12514\" src=\"https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-7.jpg\" alt=\"\" width=\"550\" height=\"312\" srcset=\"https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-7.jpg 550w, https:\/\/www.cnautotool.com\/blog\/wp-content\/uploads\/2022\/04\/Pcmtuner-magic-car-tool-FAQ-7-300x170.jpg 300w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><\/a><\/p>\n<p><strong>Solution:<\/strong><br \/>\nThey are unused pads hence not soldered, IC has a large pad under so no need to worry. It works well.<br \/>\nDon\u2019t touch leave as unsoldered. When u push back, your dongle will be damaged and locked, don\u2019t touch it. If u open it you void the warranty, if it fails and you don\u2019t open it you have warranty.<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>More and more users got Pcmtuner Magic Car Tool. Some customers gave feedback that they encountered problems during using, such as activation, login password, device not found, etc. Check the details and get the solutions. Problem 1: After installing Pcmtuner&hellip; <a href=\"https:\/\/www.cnautotool.com\/blog\/pcmtuner-magic-car-tool-faq\/\" class=\"more-link\">Continue Reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":12520,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1179],"tags":[2112],"_links":{"self":[{"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/posts\/12513"}],"collection":[{"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/comments?post=12513"}],"version-history":[{"count":2,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/posts\/12513\/revisions"}],"predecessor-version":[{"id":12522,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/posts\/12513\/revisions\/12522"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/media\/12520"}],"wp:attachment":[{"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/media?parent=12513"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/categories?post=12513"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/tags?post=12513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}