{"id":16235,"date":"2025-03-07T03:34:02","date_gmt":"2025-03-07T03:34:02","guid":{"rendered":"https:\/\/www.cnautotool.com\/blog\/?p=16235"},"modified":"2025-03-10T03:38:35","modified_gmt":"2025-03-10T03:38:35","slug":"c4-diagnosis-problems-solved","status":"publish","type":"post","link":"https:\/\/www.cnautotool.com\/blog\/c4-diagnosis-problems-solved\/","title":{"rendered":"C4 Diagnosis problems (Solved)"},"content":{"rendered":"

Problem 1:<\/strong>
\nHi.I want to activate a product that I purchased in your store<\/p>\n

\"\"<\/a><\/p>\n

Reply:<\/strong>
\nHello, your order includes the laptop, software has activated before shipping, you can use it directly.
\nOffline XENTRY software<\/a> can login directly without any information.<\/p>\n

Problem 2:<\/strong>
\nWhat about these prompt page mean ?<\/p>\n

\"\"<\/a><\/p>\n

Reply:<\/strong>
\nHello, pls close it directly,it will not affect the diagnostic function of the software<\/p>\n

Problem 3<\/strong>
\nThe software can\u2019t recognise the multiplextor tool<\/p>\n

\"\"<\/a><\/p>\n

\"\"<\/a><\/p>\n

\"\"<\/a>
\n\"\"<\/a><\/p>\n

Reply:<\/strong>
\nHave you set the IP address ? if not, pls set it according to this steps file:C4\/C5 IP address<\/a><\/p>\n

Feedback:<\/strong>
\nYes ,now is working very good , many thanks<\/p>\n

Problem 4:<\/strong>
\nI never use the diagnostic tool and now can\u2019t connect to the vehicle.<\/p>\n

\"\"<\/a>
\n\"\"<\/a>
\n\"\"<\/a><\/p>\n

Reply:<\/strong>
\nIf your device was purchased several years ago, it may not support the latest software and you will need to upgrade the firmware.
\nPls upgrade the firmware according to this link:C4\/C5 firmware update<\/a><\/p>\n

Feedback:<\/strong>
\nThank you so much for your help,i upgrade it and working now.<\/p>\n

More request,welcome to contact us directly: sale@cnautotool.com<\/a>
\nOur Website link: https:\/\/www.cnautotool.com\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Problem 1: Hi.I want to activate a product that I purchased in your store Reply: Hello, your order includes the laptop, software has activated before shipping, you can use it directly. Offline XENTRY software can login directly without any information.… Continue Reading →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[928,1423],"tags":[2574],"_links":{"self":[{"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/posts\/16235"}],"collection":[{"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/comments?post=16235"}],"version-history":[{"count":3,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/posts\/16235\/revisions"}],"predecessor-version":[{"id":16247,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/posts\/16235\/revisions\/16247"}],"wp:attachment":[{"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/media?parent=16235"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/categories?post=16235"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/tags?post=16235"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}