{"id":2216,"date":"2019-08-08T07:09:58","date_gmt":"2019-08-08T07:09:58","guid":{"rendered":"http:\/\/www.cnautotool.com\/blog\/?p=2216"},"modified":"2019-08-08T07:10:50","modified_gmt":"2019-08-08T07:10:50","slug":"faqs-for-mb-sd-connect-c4-star-diagnosis-problems","status":"publish","type":"post","link":"https:\/\/www.cnautotool.com\/blog\/faqs-for-mb-sd-connect-c4-star-diagnosis-problems\/","title":{"rendered":"FAQs for MB SD Connect C4 Star Diagnosis Problems"},"content":{"rendered":"

\"\"<\/a>\u00a0<\/strong><\/p>\n

MB SD Connect Compact 4<\/span><\/a>\u00a0MB Star C4 Mercedes Benz Diagnostic Tool\u00a0latest software version is 2019.07 now , if you have any problem use the machine , following FAQs for your reference .<\/p>\n

1. <\/strong>C<\/strong>omputer <\/strong>S<\/strong>ystem <\/strong>R<\/strong>equirement<\/strong><\/strong><\/p>\n

Q<\/strong>\u00a0<\/strong>:<\/strong>\u00a0Blue screen after insert SD C4 Dell D60 hard disk into the computer and open it.<\/p>\n

A<\/strong>\u00a0<\/strong>: <\/strong>Make sure Dell D630 computer is integrated video card and with 1GB memory, because the D630 of discrete video card is easy to have blue screen or shutdown and restart, restart and shutdown.<\/p>\n

 <\/p>\n

Q<\/strong>\u00a0<\/strong>: <\/strong>When click \u201cDiagnostic\u201d\u00a0to find \u201cFingerprint ID\u201d\u00a0of MB SD C4 2013.5, got an error\u201d\u00a0Internal error (3.17) \u2013 <\/span>3.89 You must contact the user help Desk <\/span>\u201c. (Shown picture below)<\/p>\n

A<\/strong>\u00a0<\/strong>: <\/strong>Check whether computer is compatible with SD C4 2013.05 software. If choose d630 hard disk, it needs to work with Dell D630 computer with integrated video card and 1GB memory; if choose movable hard disk, it\u2019s requirement to the computer is: CPU 2.0GHZ or above, 2GB memory or more, Windows XP professional.<\/p>\n

 <\/p>\n

2. <\/strong>L<\/strong>anguages <\/strong>A<\/strong>vailable<\/strong><\/strong><\/p>\n

Q<\/strong>\u00a0<\/strong>:<\/strong>\u00a0Is DAS available with 21 languages and optional to reset? Or only English available?<\/p>\n

A<\/strong>\u00a0<\/strong>: <\/strong>The DAS on the desktop is only English available, after enter into Xentry you are allowed to set the language you want. Just enter into Xentry whatever car models you want to diagnose, and if the car model should be diagnosed and programmed in the DAS but you enter Xentry, it will automatically switch into DAS and the DAS language will be as the same as the Xentry language.<\/p>\n

\u00a0<\/strong><\/p>\n

3<\/strong>. <\/strong>A<\/strong>ctivation\/code<\/strong><\/strong><\/p>\n

Q<\/strong>\u00a0<\/strong>:<\/strong>\u00a0When Setup SD connect Compact 4 hard disk, while got a message reading \u201c<\/span>No access authorization code! Please contact the Star diagnosis call center.<\/span><\/p>\n

A<\/strong>\u00a0<\/strong>:<\/strong>\u00a0It needs activation, please send us Hardware fingerprint, LAN-ID and HW-ID, then we will help you active.<\/p>\n

 <\/p>\n

4<\/strong>. <\/strong>U<\/strong>pdate<\/strong><\/strong><\/p>\n

Q: <\/strong>MB SD C4 Connect Compact 4 Star 2013.03 update error: the software update was aborted. Please repeat the update process. (662)<\/p>\n

A: <\/strong>do not update MB SD Connect Compact 4. You are allowed to update hardware version to 2.02, not 2.2.<\/p>\n","protected":false},"excerpt":{"rendered":"

\u00a0 MB SD Connect Compact 4\u00a0MB Star C4 Mercedes Benz Diagnostic Tool\u00a0latest software version is 2019.07 now , if you have any problem use the machine , following FAQs for your reference . 1. Computer System Requirement Q\u00a0:\u00a0Blue screen after… Continue Reading →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1,240],"tags":[900,491,836,268,58,899],"_links":{"self":[{"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/posts\/2216"}],"collection":[{"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/comments?post=2216"}],"version-history":[{"count":3,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/posts\/2216\/revisions"}],"predecessor-version":[{"id":2220,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/posts\/2216\/revisions\/2220"}],"wp:attachment":[{"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/media?parent=2216"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/categories?post=2216"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cnautotool.com\/blog\/wp-json\/wp\/v2\/tags?post=2216"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}