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2020 Caterpillar SIS CAT SIS 2020 Service Information System

  • Item No.  CRD114-1
  • History: 191  sold
  • 2020 CAT SIS Configuration:

  • Market Price: US$201.60
    Shop Price: US$168.00
    Express Shipping Service    Estimated delivery time: 3-5 days »
    Affected by the epidemic, there will be delays in transit time.
  • Stock  370
  • Weight:  4.5KG
  • Rate:  comment rank 50 () Write a Review
  • Member Benefits  Shipping  Return Policy




Technical Support



2020 Caterpillar SIS CAT SIS 2020 Service Information System

Brand: Caterpillar
File Size: 230 GB
Language: English, Spanish, Italian, Chinese, Mexican, German, French
Compatible OS: Windows 7 32 bit, Windows 7 64 bit, Windows 8/8.1 32 bit, Windows 8/8.1 64 bit, Windows 10 32 bit, Windows 10 64 bit

2020 Caterpillar SIS Product Description
Service Information about the brand new release of the Caterpillar database - January 2020. 

Caterpillar SIS (CAT SIS) 2020(replacing 2019/07 version) was developed for maintenance and repair of the full range of cat vehicles, includes guidance on repair equipment and machinery caterpillar, program help diagnose production caterpillar, operating instructions spare parts and equipment caterpillar. All pages in this online guide will enable you to quickly and easily find the required information about the machine, also, helps specialists to calibrate equipment caterpillar, diagnose it and troubleshoot equipment to solve any problems. Electronic repair manual caterpillar SIS 2019 was written especially for engineers and will be useful to all interested in the given direction.
Publication date: 2020
There are 2 options for you to choose before order please:
1. Software is in a 500G hdd before shipment, the customers need to install it and active it in the laptop by themselves after receive the hdd.
2. Software would be installed well in a second hand Lenovo T410 Laptop before shipment, you could use it directly after you receive Lenovo T410 Laptop

Option 1: 
Package including: 
1pc x 500GB mobile hard disk

Option 2: 
Package including: 
1pc x second hand T410 (with 500GB HDD)

The Caterpillar SIS 2020 (3D pictures) complete set contains the full information on spare parts, repair, electric circuits and etc. SIS has been tested using Microsoft Internet Explorer 5.5/6.0 on these platforms: Windows 2000 & Windows XP, VISTA and Windows 7.
SIS is the electronic service tool that Caterpillar dealers, customers and employees rely on for their parts and service information needs. SIS provides information for all Caterpillar machines and engines from 1977. SIS is available on the Internet, DVDs and a network version based on the DVD standalone application.

SIS Web is updated continually and is the most complete and up to date version of SIS. SIS DVD and Network SIS use the same information that is located on the monthly data DVD'S. The time required to stage and ship the DVD'S to Dealer's and Customer's accounts for the delay in information that may be available from SIS DVD/Network.
SIS DVD is the standalone version of SIS and is required when the Caterpillar Inc. server for either SIS Web or the Dealer server for Network SIS is not available. Field Mechanics may be the largest group that uses SIS DVD. All three versions of SIS require an Internet Browser to display SIS information.

Caterpillar STW
The Service Technician Workbench is an integrated package of software tools, designed to assist the Caterpillar Service Technician during the machine repair process.
STW provides common installation of the following service software applications: STW Toolbar (STW Lauchpad), Service Information System (SIS), Cat Electronic Technician (Cat ET), CBT Component Based Troubleshooting (CBT), Technical Analisis I (TA1) & Technical Analisis II (TA2), and Service Report.

STW Features:
Allows user to send data from SIS, TA and Cat ET to an Electronic Service Report. All information about the repair is in one location.
Allows user to attach Cat ET Warranty Reports to the STW service report.
Allows user to attach digital photos to further document the repair.
A single source of support ? DDS Support Center
Electronic service reports are easier to archive than paper service reports.
Integration between Component Based Troubleshooting (CBT), Service Information System (SIS), Cat Electronic Technician (Cat ET), Flash File Search and Service Report.
The DBS Upload utility increases dealer efficiency by eliminating the need for the technician to re-type data into the service report, already created in DBS. This information is sent from DBS to STW to create a STW service report.
STW Lauchpad
The STW Launchpad allows to you: Conveniently launch Service Software Applications, Manage some common SIS/CBT preferences.
       GENERATOR SET, 3516B, EDG
       GENERATOR SET, C6.6, LC6
       EXCAVATOR, 336F LH, LTP
       MOTOR GRADER, 12M 3, N9F
       MOTOR GRADER, 160M 3, N9L
       ENGINE - MACHINE, C9.3, WYE
       EXCAVATOR, M315D 2, CH3
       GENERATOR SET, 3516B, JCY
       HAMMER, B30, MAY
       MOTOR GRADER, 140M 3, N9M
       MOTOR GRADER, 12M 3 AWD, N9P
       MOTOR GRADER, 12M 3, N9R
       PACKAGE, 3.4B IOPU, CJ3
       GENERATOR SET, 3516C, JDH
       EXCAVATOR, 336F LH, KGH
       MARINE ENGINE, C140-16, P3P
       MINI HYD EXCAVATOR, 300.9D, LJ2
       MOTOR GRADER, 140M 3 AWD, N9J
       EXCAVATOR, 336F H, NAJ
       EXCAVATOR, 320E, SHX
       EXCAVATOR, M317D 2, CH5
       EXCAVATOR, 336E H, HDW
       MINI HYD EXCAVATOR, 301.7D, LJ4
       MINI HYD EXCAVATOR, 302.7D, LJ7
       MOTOR GRADER, 160M 3, N9E
       ENGINE - MACHINE, C9.3, SYE
       EXCAVATOR, 336E LH, JEA
       MINI HYD EXCAVATOR, 302.4D, LJ6
       MOTOR GRADER, 160M 3 AWD, N9T
       ENGINE - MACHINE, C13, T4F
       GENERATOR SET, 3516, JCW
       MINI HYD EXCAVATOR, 301.4C, LJ3
       MINI HYD EXCAVATOR, 302.2D, LJ5
       MOTOR GRADER, 12M 3 AWD, N9B
       MOTOR GRADER, 140M 3 AWD, N9G
       MOTOR GRADER, 160M 3 AWD, N9K
       GENERATOR SET, 3516B, JDE
       GENERATOR SET, 3516C, JDJ
       MOTOR GRADER, 140M 3, N9D
       EXCAVATOR, 336F LH, PFL
       ENGINE - MACHINE, C9.3, SSE
STW Service Report
The STW Service Report is a tool to help you collect, report, and organize your service jobs.
- Allows for complete documentation of your repair.
- Reduce duplicate typing of Service Reports
- Easy to read
- Spell check
Easy integration with Dealer Business System (both DBS and DBSi):
Download header information from DBS
Upload service information to DBS after your job is completed
Collect information from other service tools, including:
Parts lists from SIS
ECM summaries and reports from Cat ET
Inspection lists from Technical Analysis (TA)
Component Based Troubleshooting
Component Based Troubleshooting (CBT) helps the technician troubleshoot symptoms and codes for Caterpillar engines and machines. After identifying a symptom, the technician is presented with a list of components that, if not operating properly, may cause the symptom. By using the information provided for each component, the technician can identify the root cause of the symptom and fix the problem. The technician is also presented with a list of available ECMs and codes for the selected model to troubleshoot diagnostic codes. In addition, CBT gives the technician links to related information for symptoms and codes in the Service Information System (SIS).
Depending on your choice, we will copy to the 500 mobile hard drive or install it into the Lenovo T410 Laptop.

User Comment(Total 8 Customer Reviews)

  • by Mr.cervenka ,May 03,2017

    Merci beaucoup. il est vraiment grand logiciel complet. livraison rapide comme bien

    Reply #1 by CnAutotool May 03,2017
    Merci beaucoup, votre satisfaction est le meilleur support pour nous!


  • by Mr.bannister,Apr 29,2017

    Took a while to arrive, but worth the penalty.

    Reply #1 by CnAutotool Apr 29,2017
    Thank you very much,your satisfaction is the best support to us!


  • by Mr.Aidoud,Apr 13,2017

    Scanner delivered works fine.

    Reply #1 by CnAutotool Apr 13,2017
    Thank you very much,your satisfaction is the best support to us!


  • by Mr.Djamel,Apr 08,2017

    It works and the free was fast

    Reply #1 by CnAutotool Apr 08,2017
    Thank you very much,your satisfaction is the best support to us!


  • by Mr.gejadze,Mar 27,2017

    Perfect no problems

    Reply #1 by CnAutotool Mar 27,2017
    Thank you very much,your satisfaction is the best support to us!


  • by Mr.Georgi,Mar 20,2017

    Fast shipping, greeting seller, happy to deal with you

    Reply #1 by CnAutotool Mar 20,2017
    Thank you very much,your satisfaction is the best support to us!


  • by Mr.terry,Feb 06,2017

    As described, Excellent product. Good quality, easy communication.

    Reply #1 by CnAutotool Feb 06,2017
    Thank you very much,your satisfaction is the best support to us!


  • by Mr.Yadav,Jan 25,2017

    Received after five days. quick delivery

    Reply #1 by CnAutotool Jan 25,2017
    Thank you very much,your satisfaction is the best support to us!


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About Us - Professional Auto Diagnostic Tools Supplier. We provides car diagnostics tools for Do-It-Yourself and professional automotive mechanics. If you have any problems, don't hesitate to contact us, send email to or chat online. We are well organized by a group of rich-experienced design experts who have been engaging in auto diagnostic tools for more than 10 years. FREE, Professional & Unlimited Technical Support, Factory Price!

Shipping Terms:

a     1) Items will be sent to all the countries over the world.This package will be sent by Hongkong Airmail Post,EMS,UPS or DHL.

b     2) Items will be checked carefully before sent out.

c     3) We will use air bubbles to wrap the items carefully.

Shipping Time:

Usually the shipping time is about 5-7 days via DHL, UPS, TNT and Fedex Express, 15-30 days via POST AIR to Worldwide, but Because the COVID-19 Global Pandemic recently, the delivery date will may be delayed. We are sincerely sorry to bring all inconvenience to you.
Note: We hope it arrive on time but since this is an international delivery, shipping time will be highly depended on the courier company and local customs/duties. Thank you for your understanding

Return Policies:

If you are not satisfied with your purchase .please contact us quickly, we can exchange one to you,but buyers is responsible for the returning shiping cost .
If you have any item problem, just email us quickly, we will do our best to slove it in 24 hours, please don’t leave bad feedback before contacting us, it is not the best way to slove problem. thank you!
If you want more items we can give you a little discount, thank you!

Contact Us:

Our office hours are 24hours 7 days online service
And if nobody answer you online in time sometimes,do not worry.leave us a message or write down your desires,we will contact you as soon as possible.

Attention: PLZ leave your telephone number and address in detail when you take order in our website, it is very important to ship your order. (Customers from Brazil PLZ leave your Cutsom ID also, thanks!)

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