Q: Can I update your XTRUCK 125032 USB Link?
A: No, do not update XTRUCK 125032 USB Link, or it will not work.
Q: XTRUCK 125032 USB Link + Software need password?
A: No, it does need, for more details, please check the user manual in the column
“technical support” or under “Related Download Files”.
Q: I followed the instructions step by step to install the drivers. I didn’t have internet
connection and I never tried to update the USB-Link. The “POWER” light” got on and the
“DATA” & “FAULT” lights go on and off, on and off. And the device manager show and hide the
USB-link drive.
A: This is because you install the original new driver and the XTRUCK is broken, you need
to return back to us for repair. (Note: please do not install the original software with
our hardware.)
Q: Does XTRUCK work with Volvo Bus and Isuzu truck? XTRUCK 125032 has no communication with these
two vehicles.
A: Truck diagnostic software hardware isn’t compatible with Volvo Bus. And our Nexiq only work with North
American Isuzu. Nexiq cannot work well with CAT,especially the Asian Cat, Nexiq only
support CAT with J1939 and J1708 protocol, but so far most CAT engine is CAT special
protocol CDL and J1939 Protocol has not yet come into use.
Q: I bought one XTRUCK 125032 USB-link, after the driver setup finish; I plug Nexiq into
the computer and all the indicator lights flash, this is not should be like this, what it
means? What should I do? Does Nexiq have any problem? (By the way, I followed the setup
instruction in the video)
A: Try to install successfully the software driver and then connect with the car to test
the vehicles. Any more questions, please keep contact.
Q: When the ECU starts, it shows an error message “Received Error Code: 275”
A: The driver isn’t installed successfully, and the software can’t recognize the
hardware.
If you want to buy the tool do for truck please buy from :
http://www.cnautotool.com/goods-493-NEXIQ+125032+USB+Link++Software+Diesel+Truck+Diagnose+Interface+and+Software+with+All+Installers.html
