Q:Hello. Working your version with software IDS 80 ? Thank you for info.
A:Sorry, our version is v79.
Thanks!
Q:how much shipp to acapulco mexico zp 39670 by EMS… thanks noel
Hello, the shipping fee to mexico by EMS is 88usd, by UPS is 54usd, by DHL is 56usd.
Thanks!
Q:The license link isn’t working. Also where is the link to the ids V80? Also do you supply the calibration files or a link to them? Thank You.
A:Sorry, there is no link because it is too big. Do you have new order, we can send cd to you.
Thanks!
A:Yes, you can update online. But you need keep its power on always when update, and do not run it.
Thanks! Yes we have 2013 full upa, we can send soon
Q:How come? Is there no CD in the package?
A:Send email to me, i will handle this problem.Thanks!
Q:Hello, which car model and year? Thanks!
A:Hello I just ordered new VCM and it does not communicate with Laptop. The realteak driver is installed properly. Number 1 and 5 amber and number 3 red LEDs are on fixed they never change or blink. This is my third Ford VCM IDS so I am familiar with the operation of it. Can you help me Do I have to return it is it defective
Q:Hello, can we ask our engineer to remote to check it for you?
A:Service time
Monday ~ Friday from AM 9:00 to PM 6:00 in Peking time
Saturday from AM 9:00 to AM12:00 in Peking time
Thanks!
Q:I bought Ford VCM, but it doesn not work. Problem – after connection to the car it does not recognize that inigtion switch on and does not start diagnostic window. I check over internet and found that it is common problem for some not original tools, reason – IC probably broken inside the tool.
How I can resolve the problem
A:Hi,
Could you kindly send your teamveiwer ID and PW to our support.
He will give you a remote help
Q:Hi, for sames key progrmman the original Ford account!! can i do all keys with this scanner
A:sorry.it has same functions as the original ids. but it can not do all keys with this scanner
