Problem: my volvo diagnostic tool it will not connect to my machine Reply: Pls try again according to the following steps: 1.Start the car, connect the device, the device engine light is on, connect the USB to the computer, the… Continue Reading
Problem: Hello, my sdp3 software keep showing this error, pls check ? Reply: Hello, after engineer checked remotely, the system of your laptop has problem and do not matching our software, you can reinstall the system and reinstall again, or… Continue Reading
How to boot hard disk? (C4/C5 software) 1. Insert our hard disk into your laptop, Press the left, and right keys to boot 2. Press the up,and down key to UEFI 3.Press enter key 4.Choose disable 5.Press F10 to save，choose… Continue Reading
Problem: I restarted it and then am unable to get into xentry diagnosis. It is asking for a password. Reply: xentry software can login without any informaiton, just keep blank is ok. Problem: The multiplexer is not connecting to the… Continue Reading
Product Description CAT Caterpillar ET Diagnostic Tool from Caterpillar provide the capability to access Electronic Control Modules (ECMs) from a personal computer. Many job-critical tasks can be performed with an electronic service tool. The user can display the status of… Continue Reading
Problem 1: The USB Dongle is not accessible and license needs activation for sm2 pro software Reply: you need to uninstall this software(1.2.1), and install other version (1.2.0), our matching software version is 1.2.0, also do not upgrade the USB… Continue Reading
Example 1 Problem: I need some help downloading cat sis on my laptop. Can you help? In the instructions it say I have to download, i’ve tried to figure out how to get to it but cant seem to figure… Continue Reading
PIWIS 4 can support the following things that is PIWIS 3 can’t do: PIWIS 4 Support latest 2026 car models: PIWIS I can handle cars up to the 2014 model year, PIWIS II can handle cars up to and including… Continue Reading
V2024.10 BMW ICOM Software ISTA-D ISTA 4.49.40 ISTA-P 3.71.200 with Engineer Programming Software Version : V2024.10 ISTA – D: 4.49.40 with SDP Programming Database 4.49.41 ISTA – P: 3.71.200 with Engineer Programming，supports the programming of BMW motorcycles and electric vehicles can program F/G/I/K… Continue Reading
Problem: Hi, the Hitachi MPDr software is not working Reply: Hello, engineer said you have connected the wrong interface on your car, pls try others. Here is picture of definition of your car. 2.Data Reception 3.Data transmission 5.Earth wire This… Continue Reading
How to set the WIFI function of C4/C5 device? 1. Right click on the network icon，choose Open Network and SHaring Center: 2. Choose the left“Change adapter settings” 3. Set up wired IP IP：172.29.127.118 Subnet mask：255.255.0.0 4. Set WIFI IP address：… Continue Reading
How to set IP address when you use C4 or C5 device? 1.Open local connection. 2.Click on attribute 3.start set up 4. ip address 172.29.127.35 5.Select advanced setting 6.click Add to set the IP address used for DOIP 7.set IP… Continue Reading
Problem: when the Volvo Techtool software Cannot be used. It keeps giving this kind of information Reply: After engineer checking, the software of Xentry on your laptop causing file conflicts and Volvo PTT software was damaged. Now engineer has reinstalled… Continue Reading
Problem: Please needs to be activated Reply: Hello, pls enter to BIOS ，turn off security. Video: https://www.youtube.com/watch?v=brXcxmdWU9Q And then send us the teamviewer id and password. engineer will activate remotely. Problem: AM ON TRUCK SHOWING NO KEY AVAILABLE CANT GO INTO TRUCK Reply:… Continue Reading
Problem: Every time I log on and connect or not connected to OBD-2 port , this is what I get with all programs. It asks to please insert USB Key ! Reply: Hello, i have checked the video and haven’t… Continue Reading